Department for Innovation, Universities and Skills
Work-based Learning
How well are learners guided and supported?

4C: How is success in guidance and support recognised?

The following extracts from ALI and Ofsted inspection reports illustrate effective practice in guidance and support.

Adult Learning Inspectorate | OFSTED

Learners receive a recently improved and updated induction before starting their programme. Key skills training is introduced immediately, as part of the induction.

View the inspection report for Bestco

There is frequent contact between the assessor and the workplace supervisors and they are aware of the individual and diverse needs of the learners and work well together to provide effective support.

View the inspection report for Nuneaton Training Centre Ltd

Trainers have a clear understanding of personal and employment issues which affect learners' progress. Relevant guidance is given to enable learners to get advice from specialists.

View the inspection report for Bexley Training Group

Learners receive very good support that effectively tackles barriers to learning. Learners with disabilities are completely integrated into groups. The needs of learners with dyslexia are well understood. All such needs are discussed in a down-to-earth way and practical solutions are found which put the learner in control.

View the inspection report for Northern College for Residential Adult Education

There is good individual learner support. Working relationships are good between assessors, learners and employers. Some learners are encouraged to give peer support. There is effective pastoral support including advice on careers, health issues and personal development. Specialist agencies are used where appropriate to provide support and guidance on welfare concerns.

View the inspection report for VT Plus Training

Additional learning and support needs are effectively identified through initial testing and interview and individualised support plans are drawn up. Learners on foundation programmes receive extensive support. For example, home visits are arranged for learners with particular social needs, and review visits outside working hours are provided where a need is identified.

View the inspection report for Isle of Wight Industrial Group Training Services

Additional measures to support learners include a 'cause for concern' form which is used to identify that the learner is at risk of leaving early.

View the reinspection report for Protocol Skills

There is a reliable and prompt response by staff to learners who need advice and guidance outside of review sessions, including redirecting to other agencies when appropriate.View the reinspection report for Protocol Skills

Extremely effective partnerships with Connexions provide good support and guidance to learners with identified additional learning or social needs.

View the reinspection report for Chamber Training (Humber) Limited

Excellent support and guidance helps learners to overcome difficulties. Very skilled and committed staff show an excellent understanding of learners' problems, which have included substance misuse, homelessness and parental abuse. These issues are dealt with through an effective referral and review system.

View the inspection report for Nottinghamshire County Council Culture and Community Department

Specific posts have been established to support the recruitment, retention and achievement of young people with mental health or substance misuse problems. An ethnic achievement support worker has also been recently appointed to work with young people from minority ethnic groups and the travelling community. These staff provide role models for learners and continue to contact them after they have left the programme to make sure they have appropriate support in their transition to further education or in applying for jobs.

View the inspection report for Nottinghamshire County Council Culture and Community Department


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