In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...
| 5.9 | staff understand and are fully involved in the organisation’s quality assurance arrangements. |
Success in adult literacy, numeracy and ESOL provision in the work-based learning context means...
| 5.9.1 | the WBL provider ensures that all staff understand how literacy, numeracy and ESOL will be quality-assured. |
| 5.9.2 | all staff are fully involved in the quality assurance processes, especially self-assessment. |

'Checkpoint 5.9' in other guides: