Department for Innovation, Universities and Skills
Voluntary and Community Sector
How well are learners guided and supported?

In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...

4.1support arrangements are planned and managed coherently.

Success in adult literacy, numeracy and ESOL provision in the voluntary and community sector context means...

4.1.1learners have access to support before, during and after their course.
4.1.2teachers, learners, learner supporters and other relevant staff are clear about what support the learner is entitled to and how they should receive it.
4.1.3learners receive the level of support they need to enable them to join literacy, numeracy and language programmes.
4.1.4the effectiveness of support for individuals is reviewed regularly.
4.1.5teachers, learner supporters and those working with Skills for Life learners are appropriately trained and qualified.

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