Department for Innovation, Universities and Skills
Voluntary and Community Sector
How well are learners guided and supported?

In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...

4.7learners have effective personal support to help them complete their course or programme, including access to specialist support services.

Success in adult literacy, numeracy and ESOL provision in the voluntary and community sector context means...

4.7.1learners receive the personal support they need in order to complete their course of study.
4.7.2those giving support are appropriately trained and qualified and are aware of the specific issues that relate to Skills for Life learners.

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