Department for Innovation, Universities and Skills
Voluntary and Community Sector
How well are learners guided and supported?

In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...

4.9partnerships with other providers and relevant agencies involved in advice and guidance are effective.

Success in adult literacy, numeracy and ESOL provision in the voluntary and community sector context means...

4.9.1learners and staff are clear about where and how learners should access advice and guidance.
4.9.2partners regularly review the success and impact of their arrangements.

Key Points for Teachers, Supporters, Advisers and Managers

  • Ensure that all learners have access to advice and guidance before, during and after their learning programmes. Ask a partner if you are not able to provide this yourself.
  • Devote time, energy and resources to making sure learners are ready to start a Skills for Life learning programme.
  • Wherever possible, use qualified Skills for Life learner supporters to mentor, signpost and advise learners.
  • Encourage learners to attend regularly, but understand when those from vulnerable groups cannot.
  • Keep records of advice and guidance.

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