In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...
| 4.2 | impartial guidance enables learners to choose the course or programme which is right for them. |
Success in adult literacy, numeracy and ESOL provision in the voluntary and community sector context means...
| 4.2.1 | learners receive advice and guidance before starting a course. |
| 4.2.2 | learners understand the advice and guidance they receive, for example support from interpreters or British Sign Language users is provided where necessary. |
| 4.2.3 | written information is appropriate to the reading level of the person to whom it is given. |
| 4.2.4 | records of advice and guidance are kept and used to review support arrangements. |

'Checkpoint 4.2' in other guides: