Department for Innovation, Universities and Skills
Voluntary and Community Sector
How effective are leadership and management in raising achievement and supporting all learners?

In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...

5.11performance management, staff appraisal and review are effective in improving the quality of provision.

Success in adult literacy, numeracy and ESOL provision in the voluntary and community sector context means...

5.11.1all staff are involved in an appraisal, whether formal or informal, where their staff development needs are recorded.
5.11.2staff views are sought in improving the quality of the service to learners.
5.11.3staff, including volunteers, are able to update their skills and knowledge and have access to staff development opportunities.
5.11.4managers plan the development needs of staff in order to meet individual needs and those of the service.

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