Department for Innovation, Universities and Skills
Voluntary and Community Sector
How effective are leadership and management in raising achievement and supporting all learners?

In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...

5.10the information needs of managers and other staff are met and management information is used effectively to the benefit of learners.

Success in adult literacy, numeracy and ESOL provision in the voluntary and community sector context means...

5.10.1there is an efficient system to record information on learners.
5.10.2this information is used to make decisions leading to improvements in the service to learners.
5.10.3managers and other staff understand the importance of keeping accurate records.
5.10.4managers and other staff understand how to use and access information held on learners.
5.10.5the effectiveness of the management information system is reviewed regularly by managers and staff.
5.10.6data protection regulations are observed.

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