Department for Innovation, Universities and Skills
National Probation Service
How well are learners guided and supported?

In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...

4.1 support arrangements are planned and managed coherently.

Success in adult literacy, numeracy and ESOL provision in the context of offenders on community supervision means...

4.1.1 comprehensive systems and procedures are in place to support learners.
4.1.2 learners have access to specialist support services at an appropriate place and time, within the constraints of community supervision.
4.1.3 staff providing specialist support services are appropriately trained and qualified and are sensitive to the needs of learners on community supervision.
4.1.4 the roles and responsibilities of all staff who support learners are clearly defined within the management structure.
4.1.5 there is appropriate liaison between staff responsible for information, advice and guidance (IAG), support staff, teachers responsible for primary learning goals and probation staff, to ensure a coherent approach to support and learning.
4.1.6 suitable resources enable staff to support learning needs.

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