Department for Innovation, Universities and Skills
National Probation Service
How well are learners guided and supported?

In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...

4.4 procedures are in place for recognising poor punctuality, non-attendance and poor performance early and for taking appropriate action.

Success in adult literacy, numeracy and ESOL provision in the context of offenders on community supervision means...

4.4.1 systems are in place to monitor progress, punctuality and attendance.
4.4.2 providers liaise with relevant individuals in the National Probation Service (NPS) over issues relating to commitment, participation or skill development with learners.
4.4.3 staff are sensitive to individual needs.

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