Department for Innovation, Universities and Skills
National Probation Service
How well are learners guided and supported?

In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...

4.2 impartial guidance enables learners to choose the course or programme which is right for them.

Success in adult literacy, numeracy and ESOL provision in the context of offenders on community supervision means...

4.2.1 learners are able to have a discreet, individual interview to discuss their learning needs, expectations, aims, ambitions and aspirations, although this may be in a classroom setting.
4.2.2 learners have access to an individual interview as soon as is feasible after the start of community supervision.
4.2.3 learners receive the help they need to undertake an appropriate programme.
4.2.4 learners receive advice and guidance that is objective, impartial, accurate, relevant and timely.
4.2.5 any advice and guidance given is recorded.
4.2.6 where appropriate, those involved in course planning receive feedback on the advice and guidance given to learners.

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