Department for Innovation, Universities and Skills
National Probation Service
How well are learners guided and supported?

In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...

4.8 guidance and support are sensitive to equality of opportunity.

Success in adult literacy, numeracy and ESOL provision in the context of offenders on community supervision means...

4.8.1 learners have access to a range of support services.
4.8.2 support is given to learners in a sensitive, professional manner.

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