Department for Innovation, Universities and Skills
National Probation Service
How effective are leadership and management in raising achievement and supporting all learners?

In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...

5.9 staff understand and are fully involved in the organisation’s quality assurance arrangements.

Success in adult literacy, numeracy and ESOL provision in the context of offenders on community supervision means...

5.9.1 there are clear policies and procedures for quality assurance and these are communicated to all relevant staff in both the provider organisation and the probation area.
5.9.2 all staff apply the organisation’s quality assurance arrangements.

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