Department for Innovation, Universities and Skills
National Probation Service
How effective are leadership and management in raising achievement and supporting all learners?

In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...

5.3 the quality assurance arrangements are systematic and informed by the views of all interested parties.

Success in adult literacy, numeracy and ESOL provision in the context of offenders on community supervision means...

5.3.1 rigorous procedures for assessing and monitoring the quality of literacy, numeracy and ESOL provision are in place.
5.3.2 all staff understand the importance of quality assurance.
5.3.3 the application of assessment and monitoring procedures is consistent across the organisation.
5.3.4 managers and staff in both the provider organisation and the probation area evaluate the effectiveness of policies and procedures.

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