Department for Innovation, Universities and Skills
National Probation Service
How effective are leadership and management in raising achievement and supporting all learners?

In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...

5.11 performance management, staff appraisal and review are effective in improving the quality of provision.

Success in adult literacy, numeracy and ESOL provision in the context of offenders on community supervision means...

5.11.1 targets are used effectively to measure performance.
5.11.2 there are clear criteria for staff recruitment and employment. These reflect the diversity of literacy, numeracy and ESOL learners.
5.11.3 all relevant staff in both the provider organisation and the probation area have appropriate opportunities for continuing professional development. This includes programmes leading to national qualifications.

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