How far learners’ needs and interests are met is evaluated by the extent to which...
| 3.1 | learners have access to an appropriate range of courses or programmes and, where appropriate, achieve suitable qualifications. |
Success in adult literacy, numeracy and ESOL provision in the Jobcentre Plus context means...
| 3.1.1 | provision in literacy, numeracy and ESOL is designed and taught in an employment related context. |
| 3.1.2 | customers gain national qualifications and other relevant qualifications that will enhance their employability. |

'Checkpoint 3.1' in other guides: