In effective self-assessment, teaching, training and learning are evaluated by the extent to which tutors and trainers...
| 2.12 | promote good working relationships that foster learning. |
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Success in adult literacy, numeracy and ESOL provision in the Jobcentre Plus context means...
| 2.12.1 | customers receive information about the aims of the organisation and the purpose of their training programme. |
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| 2.12.2 | all partners – trainers, employers, managers and personal advisers – have regular meetings and work well together to the benefit of the customer. |
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| 2.12.3 | customers are told about and understand their rights and responsibilities. |
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| 2.12.4 | organisational, employer and customer expectations are explicit, clear and shared by all. |
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| 2.12.5 | tuition to groups employs techniques and activities that foster productive working relationships within the group as well as supporting the individual customer. |
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'Checkpoint 2.12' in other guides:
