Department for Innovation, Universities and Skills
Jobcentre Plus Programmes
How effective are teaching, training and learning?

In effective self-assessment, teaching, training and learning are evaluated by the extent to which tutors and trainers...

2.7carry out regular assessments that are fair, accurate and used effectively to plan an appropriate programme of work and inform learners of their progress.

Success in adult literacy, numeracy and ESOL provision in the Jobcentre Plus context means...

2.7.1 customers have an assessment timetable and information about the skills that are to be assessed. These could include their skills in reading a job advert and person specification, but also personal presentation skills.
2.7.2 customers complete relevant, work-related, practical tasks on a regular basis and receive feedback on their performance and details of what they need to do next time to make it better still.
2.7.3 constructive comments on customers’ literacy, numeracy and ESOL skills are included in the feedback for vocational and occupational tasks that are completed.
2.7.4 customers are involved in the review and updating of ILPs.
2.7.5 customers receive clear feedback against the assessment criteria that tells them how they could improve.

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