Department for Innovation, Universities and Skills
Jobcentre Plus Programmes
How well are learners guided and supported?

In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...

4.4procedures are in place for recognising poor punctuality, non-attendance and poor performance early and for taking appropriate action.

Success in adult literacy, numeracy and ESOL provision in the Jobcentre Plus context means...

4.4.1 maintaining records of attendance and sound record-keeping systems to support trainers in identifying the possible support needs of customers.

seealso