In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...
| 4.5 | induction programmes enable learners to settle into their programmes quickly, to understand their rights and responsibilities and the demands of the course or programme. |
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Success in adult literacy, numeracy and ESOL provision in the Jobcentre Plus context means...
| 4.5.1 | providing customers with an induction programme that offers them:
- a good understanding of equal opportunities
- knowledge and understanding of health and safety issues
- an understanding of what they can expect to gain from the programme
- an appreciation of their rights and responsibilities while attending the course.
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| 4.5.2 | using the induction programme to put customers at ease and give them basic information about the training provider and the training programme. |
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'Checkpoint 4.5' in other guides:
