In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...
| 5.1 | clear direction is given through strategic objectives, targets and values that are fully understood by staff, including subcontractors and work placement providers. |
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Success in adult literacy, numeracy and ESOL provision in the Jobcentre Plus context means...
| 5.1.1 | ensuring that there is a clear policy statement on providing literacy, numeracy and ESOL support for all customers in the context of increasing their employability and enabling them to obtain employment. |
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| 5.1.2 | identifying a senior manager with responsibility for embedding and delivering literacy, numeracy and ESOL support in the training programmes across the organisation. |
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| 5.1.3 | producing a strategic plan that includes objectives to provide literacy, numeracy and ESOL training and support in a jobsearch context. |
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| 5.1.4 | ensuring procedures are in place to help customers develop their identified literacy, numeracy and ESOL needs in a jobsearch context. |
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| 5.1.5 | ensuring that these procedures are understood and implemented by managers, staff and, where applicable, by subcontractors, employers and other external agencies. |
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'Checkpoint 5.1' in other guides:
