In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...
| 5.14 | specialist equipment and materials are used, including facilities which are relevant to the workplace and meet current industrial standards. |
Success in adult literacy, numeracy and ESOL provision in the Jobcentre Plus context means...
| 5.14.1 | ICT equipment uses up-to-date software, has Internet access for jobsearch and research use and is compatible with industrial use. |
| 5.14.2 | sample material from local employers is available for customers to practise on and gain experience with. |
| 5.14.3 | learning materials help customers develop appropriate and relevant literacy, numeracy and language (ESOL) skills that are applicable in the workplace. |
| 5.14.4 | jobsearch materials are local, relevant and up to date. |

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