In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...
| 5.9 | staff understand and are fully involved in the organisation’s quality assurance arrangements. |
Success in adult literacy, numeracy and ESOL provision in the Jobcentre Plus context means...
| 5.9.1 | ensuring that staff understand the quality criteria against which literacy, numeracy and ESOL provision will be evaluated and that they know how to demonstrate that these criteria have been met. |
| 5.9.2 | establishing a quality assurance framework that makes clear what is to be monitored, when and by whom. |
| 5.9.3 | requiring staff to participate in observations of learning sessions that focus on literacy, numeracy and ESOL needs in Jobcentres or the workplace. |
| 5.9.4 | including in job descriptions the key quality tasks that individuals are expected to engage with in jobsearch and employability teaching. |
| 5.9.5 | establishing and keeping to an annual timetable for review and quality assessment. |

'Checkpoint 5.9' in other guides: