In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...
| 5.6 | there are explicit aims, values and strategies promoting equality for all, and these are reflected in the provider’s work. |
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Success in adult literacy, numeracy and ESOL provision in the Jobcentre Plus context means...
| 5.6.1 | implementing a clear policy on equality and diversity that meets new statutory requirements and that is regularly reviewed and updated. |
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| 5.6.2 | promoting literacy, numeracy and ESOL support to under-represented groups or individuals who have previously had difficulty in gaining access to appropriate support, and enabling them to participate. |
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| 5.6.3 | identifying and acting on equality gaps by rigorous and open monitoring of customer and staff performance and experience. |
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| 5.6.4 | developing links with minority ethnic businesses. |
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| 5.6.5 | raising awareness of the skills and experience of customers with local businesses and employers. |
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| 5.6.6 | participating in local initiatives, for example with primary care trusts or local authorities, that focus on the recruitment of local people into public services. |
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| 5.6.7 | designing and delivering customised pre-employment courses for local businesses. |
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'Checkpoint 5.6' in other guides:
