Department for Innovation, Universities and Skills
Jobcentre Plus Programmes
How effective are leadership and management in raising achievement and supporting all learners?

In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...

5.2demanding targets for retention, achievement, progression and employment are set and met.

Success in adult literacy, numeracy and ESOL provision in the Jobcentre Plus context means...

5.2.1 ensuring that managers use all records of the progress and attendance of customers with literacy, numeracy or ESOL needs to inform target-setting and action-planning.
5.2.2 ensuring that record-keeping is consistent across the different aspects of the programme, for example in classroom sessions, work placements, jobsearch sessions, visits to employers and interviews and so on.

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