In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...
| 5.2 | demanding targets for retention, achievement, progression and employment are set and met. |
Success in adult literacy, numeracy and ESOL provision in the Jobcentre Plus context means...
| 5.2.1 | ensuring that managers use all records of the progress and attendance of customers with literacy, numeracy or ESOL needs to inform target-setting and action-planning. |
| 5.2.2 | ensuring that record-keeping is consistent across the different aspects of the programme, for example in classroom sessions, work placements, jobsearch sessions, visits to employers and interviews and so on. |

'Checkpoint 5.2' in other guides: