
4C:How is success in guidance and support recognised?
The following extracts from ALI and Ofsted inspection reports illustrate effective practice in guidance and support.
Adult Learning Inspectorate | OFSTEDStudents are provided with outstanding support and guidance. Signers, specialist dyslexia support and many other learning support services help literacy and numeracy students to participate fully in lessons. Community-based students are well supported to engage and continue in learning through the effective help of outreach staff, who provide good pre-course and post-course support. Support is provided with sensitivity and helps many adult students to take part in learning for the first time since leaving school. For example, students who do not have the confidence to join a group for lessons are provided with one-to-one support until their confidence has increased sufficiently to join the teaching group. All community-based students are invited to college via a free minibus to visit the gym, hairdressing and beauty courses and other college facilities; many make use of this facility. In 2003/04, 50 per cent of students progressed onto other courses, went into employment gained promotion or changed their career. There are examples of students who have progressed to HE.
Guidance and support for students are outstanding. Students benefit greatly from the personal support they receive in lessons and individual tutorials. They speak highly of the attention they get. The results of the monitoring of the impact of the support students receive indicate that those students who receive support are more likely to be retained and achieve their target qualification.
The range of provision is good and provides for a diverse range of students. Courses are available for students with various disabilities such as mental health and the profoundly deaf. There is collaborative provision with social services, the health service and schools.
Effective initial advice, guidance and support ensure that students are placed on courses at the right level. Admissions staff have a thorough knowledge of the curriculum offer. Students value the initial assessment process and the advice they receive before starting their course. Advice and guidance systems are organised efficiently. Students receive a high level of support from their teachers. Students' punctuality and attendance are routinely monitored. Regular tutorials are effective in helping students to overcome personal barriers to learning.
The personal counselling service offered for refugees and asylum seekers enables help to be given on wider issues, such as housing. Good advice and guidance are provided for community-based learners.
'How is success in guidance and support recognised? ' in other guides:
- Adult and Community Learning
- E-learning
- Embedded Learning
- Family Learning
- Jobcentre Plus Programmes
- Learners with Learning Difficulties and/or Disabilities
- Prisons
- The Juvenile Secure Estate for Young People Aged 15-17
- Voluntary and Community Sector
- Work-based Learning
- Young Offender Institutions for Young People Aged 18-21

