Department for Innovation, Universities and Skills
Further Education Colleges
How well are learners guided and supported?

In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...

4.7learners have effective personal support to help them complete their course or programme, including access to specialist support services.

Success in adult literacy, numeracy and ESOL provision in the FE college context means...

4.7.1each learner has a tutor who is clear about his or her responsibilities and the help and support that can be made available to the learner.
4.7.2learners make use of a range of services dealing with personal, financial and practical obstacles to learning.
4.7.3guidance services meet Guidance Accreditation Board standards and staff are trained to meet the particular needs of literacy, numeracy and ESOL learners.

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