Department for Innovation, Universities and Skills
Family Learning
How well are learners guided and supported?

In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...

4.2impartial guidance enables learners to choose the course or programme which is right for them.

Success in adult literacy, numeracy and ESOL provision in the family learning context means...

4.2.1information and advice is provided by someone who has good knowledge of the range of provision available locally.
4.2.2that when the provider cannot meet their needs, learners are referred elsewhere.

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