
2C: How is success in teaching, training and learning recognised?
The following extracts from ALI and Ofsted inspection reports illustrate effective practice in teaching, training and learning.
Adult Learning Inspectorate | OFSTEDStaff are helpful, friendly and enthusiastic and provide excellent individual support for learners. Staff are responsive to the learners' needs, they are encouraging and supportive and help learners to progress to more complex and challenging courses.
View the inspection report for Herefordshire and Worcestershire Hub
Staff changeovers are planned to minimise the impact on learners and to ensure the high level of support is maintained. Learners are encouraged to work on one course at a time. They are encouraged by staff to take additional courses to broaden their skills or to progress to more advanced courses when appropriate. Learners are very enthusiastic and well motivated, and many comment on their increased confidence.
View the inspection report for Herefordshire and Worcestershire Hub
There is good support for learners when they attend learning centres. Staff are enthusiastic and offer good encouragement. Learners appreciate the effective individual support they receive and many attribute their successes to the help and encouragement that their tutors give. When learners are working away from learning centres, staff contact them regularly each month to check on their progress. Most learners can effectively communicate with staff by e-mail or telephone as well in person if they need help with their courses. Staff respond very quickly to learners' requests and give as much assistance as possible. The regular contact is identified as a strength in the self-assessment report.
Learners value the flexibility of the provision which allows them to progress at their own pace and to cope with domestic or employment situations.
Teachers are aware of the needs of learners and support them throughout their courses. Learners are given good information about suitable courses and are told how they will develop their skills and knowledge if they join learndirect. Teachers are well aware of the importance of dealing sensitively with basic skills needs, to avoid causing embarrassment to learners. They regularly monitor learners' progress when they are in learning centres and ensure that their learning logs are updated to reflect their progress.
When learners are working from home or from their workplace, teachers make contact with them every four weeks, or more frequently, using the telephone and e-mails. The Hub target is every three weeks.
'How is success in teaching, training and learning recognised?' in other guides:
- Adult and Community Learning
- Embedded Learning
- Family Learning
- Further Education Colleges
- Jobcentre Plus Programmes
- Learners with Learning Difficulties and/or Disabilities
- Prisons
- The Juvenile Secure Estate for Young People Aged 15-17
- Voluntary and Community Sector
- Work-based Learning
- Young Offender Institutions for Young People Aged 18-21

