In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...
| 4.1 | support arrangements are planned and managed coherently. |
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Success in adult literacy, numeracy and ESOL provision in the e-learning context means ...
| 4.1.1 | a supportive learning environment is created. |
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| 4.1.2 | multimedia resources have support in the form of a ‘help’ button built into them to help the learner when they need additional on-screen support. |
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| 4.1.3 | staff understand and are qualified to offer the different kinds of support needed in an e-learning context. |
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| 4.1.4 | support from suitably qualified staff is available for learners online, by telephone as well as face-to-face. |
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| 4.1.5 | virtual support communities are available for teachers. |
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'Checkpoint 4.1' in other guides:
