Department for Innovation, Universities and Skills
E-learning
How well are learners guided and supported?

In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...

4.2impartial guidance enables learners to choose the course or programme which is right for them.

Success in adult literacy, numeracy and ESOL provision in the e-learning context means ...

4.2.1information, advice and guidance (IAG) is available on the college or organisation’s intranet and/or website to allow learners and potential learners to explore and re-visit course and programme information.
4.2.2guidance sessions are held where people feel they can talk freely and confidentially.

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