Department for Innovation, Universities and Skills
Adult and Community Learning
How well are learners guided and supported?

In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...

4.2impartial guidance enables learners to choose the course or programme which is right for them.

Success in adult literacy, numeracy and ESOL provision in the adult and community learning context means...

4.2.1information and advice is provided by someone who has a good knowledge of the range of provision available in the locality.
4.2.1enquirers are referred elsewhere if the provider cannot meet their needs.

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