Department for Innovation, Universities and Skills
Adult and Community Learning
How well are learners guided and supported?

In effective self-assessment, the quality of guidance and support is evaluated by the extent to which...

4.8guidance and support are sensitive to equality of opportunity.

Success in adult literacy, numeracy and ESOL provision in the adult and community learning context means...

4.8.1information for learners is made available orally and visually wherever feasible.
4.8.2any printed materials used in the context of guidance and support takes account of the level of reading skills of the audience.
4.8.3where required, printed materials are available in languages other than English or in formats that are suitable for learners with visual impairments.
4.8.4the support of bilingual and/or Braille and Sign workers is provided where required.

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