In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...
| 5.19 | governors or other supervisory boards effectively oversee the provider's strategic direction, and regularly monitor the quality of provision and their own performance. |
Success in adult literacy, numeracy and ESOL provision in the adult and community learning context means...
| 5.19.1 | there is a clear code of conduct for dealing with harassment and oppressive behaviour, and learners and staff know what it is. |
| 5.19.2 | instances of harassment and bullying are dealt with promptly and effectively. |

'Checkpoint 5.19' in other guides: