In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...
| 5.9 | staff understand and are fully involved in the organisation's quality assurance arrangements. |
Success in adult literacy, numeracy and ESOL provision in the adult and community learning context means...
| 5.9.1 | full-time and part-time tutors and voluntary and support staff recognise that they have a role to play in ensuring that the service learners receive is of good quality. |
| 5.9.2 | tutors have a good understanding of the evidence needed to demonstrate the effectiveness of the organisation's literacy, numeracy and ESOL provision. |

'Checkpoint 5.9' in other guides: