Department for Innovation, Universities and Skills
Adult and Community Learning
How effective are leadership and management in raising achievement and supporting all learners?

In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...

5.3the quality assurance arrangements are systematic and informed by the views of all interested parties.

Success in adult literacy, numeracy and ESOL provision in the adult and community learning context means...

5.3.1quality assurance is an ongoing aspect of the contract holder's activities, with clear procedures.
5.3.2learners and all staff, both voluntary and paid, have a voice in evaluating the effectiveness of the provision.

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