In effective self-assessment, the effectiveness of leadership and management is evaluated by the extent to which...
| 5.11 | performance management, staff appraisal and review are effective in improving the quality of provision. |
Success in adult literacy, numeracy and ESOL provision in the adult and community learning context means...
| 5.11.1 | the provider operates a performance review scheme, which accommodates part-time tutors, volunteers and support staff as well as full-time staff. |
| 5.11.2 | managers and staff use the scheme as a means of identifying how professional development might help staff improve the quality of the service for learners. |

'Checkpoint 5.11' in other guides: