The Parent's Charter and the Charter Mark

The Parent's Charter

Performance tables are one of the key documents published under the Parent's Charter. The first Charter was published in 1991. It signalled the start of an information revolution to extend parental choice and raise standards.

Important changes have taken place in schools since 1991. Parent's rights have been strengthened. An updated Parent's Charter was issued in June 1994.

It explains what parents can expect and how they can become more effective partners in their children's education.

The Charter Mark

The Charter Mark is a prestigious award for schools, colleges, hospitals, local authority services and other public service providers. It is awarded for excellence in the delivery of public services.

Charter Mark details can be obtained from:

Mark Bradshaw or Aubrey Gravett
Citizen's Charter Unit
Office of Public Service
Horse Guards Road
London SW1P 3AL
0171 270 6965 or 0171 270 6343