Department for Children, Schools and Families

Parent Know How

DadThe services

The free* services listed below are designed for everyone in a parenting role – mothers fathers, grandparents, carers, and someone else with caring responsibility for a child – through telephone helplines, a new generation of services delivered online and via mobile phones. Parent Know How seeks to expand the channels through which parents can access expert advice.

A central element of Parent Know How is engagement with practitioners, parenting workforce and other stakeholders. If you work directly with parents or practitioners, please consider signposting them to the services below from your website.

For more information or to contact a particular service, please see below for details of services by user group.

* Calls to 0800 and 0808 numbers are free from landlines; mobile rates vary.

Details of services by user group

To help identify the most suitable source of targeted support for parents and carers, brief details of each Parent Know How service are provided via the links below, grouped by user-type:


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