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• Parenting Implementation Project (PIP)

Performance and quality management

The Parenting support guidance for local authorities in England (October 2006, DfES) says that in order to design and deliver effective services, authorities need to ‘establish pragmatic, yet effective performance monitoring process that enable those involved to effectively manage the quality and efficiency of ‘on the ground’ service delivery’.

All effective organisations need to measure their performance in order to know how well they are doing and to identify opportunities for improvement. This challenges poor practice, strengthens understanding of what works, and results in a culture of reflective practice and continuous improvement.

A commitment to using approaches which have been proven to work, delivered by those organisations and individuals with the appropriate skills and experience, underpins success.

The performance monitoring of individual services needs to be aligned to the performance management arrangements of the authority (for example, the local Children and Young People’s Plan) and the Children’s Trust. The Children’s Trust will also drive the children and young people elements of the Local Area Agreement and should be consistent with priorities in the Children and Young People’s Plan.

Improving outcomes for all children and young people underpins all of the development and work within Children’s Trusts, and will be measured against the National Indicator Set of measures. A revised Every Child Matters Outcomes Framework (April 2008), shows the links across Government between Every Child Matters, the Public Service Agreements, and the National Indicator Set of measures.

Local areas should understand that supporting parents and families, and delivering improved outcomes for them directly where necessary, has a direct impact on child outcomes.

Below are the resources developed in this theme - or you can return to the main PIP page here.

There is also a film, Luton and the Investors in Families Programme, about Luton’s experience of Investors in Families. if you have difficulty viewing the film, try saving the file to your computer first (right click and save as).
 

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Last updated on 08/06/2009