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• Children's Plan
• Parent Know How Directory (PKHD)
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Parent Know How

Parent Know How is a new programme designed to deliver better outcomes for children and parents by driving greater efficiency, innovation and reach in the parenting information and support services funded by the DCSF.

Parent Know How video on YouTube
 

The provision of information and support to parents was raised as a key issue for development by the Government in March 2007. Departmental backing for the programme was further strengthened by the release of the Children's Plan in December 2007, which reiterated the commitment for improved information and support provision through to 2010/11.

Parent Know How is designed to improve provision to all parents, with a particular focus on meeting the needs of parents who are not as well served by current sources of help as they could be, including parents of disabled children, fathers from all backgrounds and parents of teenage children.

Working with key third-sector organisations to deliver services, Parent Know How enables support for all those in parenting roles through:

• telephone helplines – consisting of continued and increased support to existing helplines; enabling expanded capacity so more parents can get through to ask for help and advice
• new communications platforms – including text messaging, instant messaging, social networking tools and improved internet use
• a 'virtual magazine' – printed content that reaches parents who would prefer not to use telephone helplines or internet technologies to access information, advice and support.
• Parent Know How Directory - in September 2009, a comprehensive online directory of local and national childcare and families services will become available. Created for parents, carers and those that work with them, it will provide them with a single trusted source of information. The Directory will be available through DirectGov, local authority websites, and Children's Centres; plus other locations such as third and private sector websites.

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Last updated on 12/06/2009