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About ContactPoint

ContactPoint is a key element of the Every Child Matters (ECM) programme to transform children's services by supporting more effective prevention and early intervention.

ContactPoint is one of a range of tools that helps services work together effectively on the frontline; to meet the needs of children, young people and their families. You can read more about integrated working on this website.

Information held on ContactPoint

ContactPoint holds the following basic information for each child in England up until their 18th birthday:

People providing a sensitive service (defined as those in the fields of sexual health, mental health and substance abuse) are required to seek informed, explicit consents from the child or young person (and their parent or carer where appropriate) before recording their contact details on ContactPoint. Where they are recorded, only an indication of an unspecified service is visible.

Informed, explicit consent is also required for care leavers, or for those with learning difficulties to remain on ContactPoint up to the of age 25, to facilitate the transition to adult services.

ContactPoint does not and will never hold:

The information that can be held on ContactPoint is limited by law, as provided by section 12 of the Children Act 2004 and the supporting regulations. Read more about the legislative background and regulations

ContactPoint moved into its first stage of delivery in January 2009.

Documents

ContactPoint: Factsheet

ContactPoint Q&A

ContactPoint shielding factsheet
A summary of information about how and why records are shielded on ContactPoint.

Integrated working factsheets
A set of factsheets relating to integrated working.


Associated documents


Download the contents of this page: docas a Word Document

Last updated on 26/01/2009